Support » Plugin: WP Maintenance Mode » Subscriber Export Doesn’t Work

  • Tried exporting subscriber list to CSV. Clicked button. Nothing happened. I also don’t see where the list is stored.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @on_edge,

    I think the developers will need more details.

    1. What browser do you use?
    2. There are any errors inside the Web Dev Tools console when you click on “Export as CSV”?
    3. There are any errors inside PHP errors log?

    You can find the subscribers in your blog’s database. Open PHPMyAdmin, go to wp_wpmm_subscribers table (wp_ is the prefix of the tables).

    Later edit: on my WP install the export works fine on Firefox & Chrome.


    George

    • This reply was modified 3 months, 2 weeks ago by  George J.
    • This reply was modified 3 months, 2 weeks ago by  George J.

    Hi George —

    I’ve tried Firefox and Chrome. Windows 10. Down near the system tray, I see javascript:void(0); when I mouse-over the button in both browsers.

    In Chrome console:
    GET https://sagevt.com/wp-admin/admin-ajax.php?action=wpmm_subscribers_export 403 (Forbidden)

    Nothing in the error log.

    • This reply was modified 3 months, 2 weeks ago by  on_edge.

    GET https://sagevt.com/wp-admin/admin-ajax.php?action=wpmm_subscribers_export 403 (Forbidden)

    @on_edge: I think that GET request was blocked by Wordfence.

    Go to “WordFence” settings > “Firewall” > “Blocking” and try to unblock it. Maybe the problem will be solved.

    • This reply was modified 3 months, 2 weeks ago by  George J.
Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.