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  • rene2

    (@rene2)


    8 hours, 57 minutes ago

    Hello, people who add their email addresses to the subscribe widget are not added to my Mailchimp contacts. If I add them myself through the Mailchimp website by adding contacts and then subscribers, it works. What’s the problem?

    Regards?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lap

    (@lapzor)

    7 hours, 9 minutes ago

    Hi,

    Where can I test this form on your site?
    Do you see any error in the log on MC4WP > Other?

    Thanks for letting me know.

    Thread Starter rene2

    (@rene2)

    6 hours, 23 minutes ago

    My site is http://www.les-regards-de-rene.fr
    I don’t see any error messages from MC4WP.
    Note that initially, 3 or 4 years ago, it worked fine, but since several months now, subscribing via the Mailchimp widget hasn’t been working. On my Mailchimp account, the names of the subscribers are not in my contact list…

    Plugin Contributor Lap

    (@lapzor)

    5 hours, 41 minutes ago

    It seems some security software on your server (or possibly in your WordPress) is blocking the MC4WP form post, redirecting it to a security check – and once redirected it doesn’t re-post the form values but instead just makes a normal GET request.

    If you use a WordPress security plugin, first test with that plugin turned off, if that solved the issue you can contact that plugin provider for help with this, they will likely have a way to exclude the MC4WP form from their security rules.

    Or if it’s server security causing this (which is what I expect) ask your hosting provider for help with this issue. They should be able to help you solve that.

Viewing 3 replies - 1 through 3 (of 3 total)

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