Submitted Support Request – No Answer in 3 days?

  • Resolved JenniferG73

    (@jenniferg73)


    4 years, 4 months ago

    Hi,

    Please answer my support request in your help desk for PAID members. I submitted the ticket 3 days ago and have heard no reply: Ticket ID #304416

    PLease!

Viewing 1 replies (of 1 total)
  • highprrrr

    (@highprrrr)

    4 years, 4 months ago

    Hi Jennifer,

    Apologies for the delay, we’ve experienced a pretty significant increase in sales over the past few months, which has resulted of course in a stark increase in support requests.

    We’re taking several steps, (including hiring a couple more folks) to get us caught up.

    We appreciate your patience as we work at getting our support queue back down to manageable levels.

Viewing 1 replies (of 1 total)

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