Hi @dkent213,
the submit rating button should appear only on mobile devices if prevent accidental votes feature is enabled. Please provide me with the link to the website so I can check it out.
This is otherwise feature request from here https://wordpress.org/support/topic/wishlist-for-future-versions/
Blaz
Hi, sorry I am not keen on posting my site here. I don’t have Prevent Accidental Votes enabled. I need to get rid of that super annoying button. It’s coming from your plugin, correct? As soon as I updated your plugin, that appeared.
Then please send me a link to the website over Slack – join here: https://join.slack.com/t/ratemypost/shared_invite/enQtNTE0MDcyNjg5NTM4LTljNjRjYzRjMGFiOWRhYmM0MWZkYTlmZDQ1MzIyZjM3YzU0N2U1MWRlODM5MjczNmFhZjU1ZDllZTgxOGE3Y2M
I checked on my websites and everything seems to work fine. So, it’s very hard for me to debug this without actually seeing the website.
Thanks for understanding.
Blaz
By the way, did you clear cache after the update? Especially if you are using some kind of minify css and js plugin?
How do I go about clearing the cache?
This depends on the cache plugin – check out the documentation for the plugin you are using. If the button is seen already on page load, it’s very likely that that’s the issue – button is by default hidden: see rate-my-post-public.css line 123.
Blaz
I figured out the cause. My website was set on the cloud server as Redis Cache. As soon as I switched it to Nginx, the button was no longer displayed.
Thanks for pointing me in the right direction and thanks for your time.
You are welcome and I’m happy we resolved the issue.
Blaz
