Hi @ctdev2023
Thank you for response!
I have imported the form to my test site and tested it – it worked fine there and I got both e-mail notification and submission showing up on “Forminator -> Submissions” pages (after selecting the form from drop-down list).
Form settings also look fine which suggests that this is in some way related to specific site.
You mentioned that you re-installed the plugin but there are still some tables missing from the DB.
For Forminator to work correctly the tables that should be there (note: prefix may be different on your setup) are:
wp_frmt_form_entry
wp_frmt_form_entry_meta
wp_frmt_form_reports
wp_frmt_form_views
The first two are the ones that store submissions (so if the other two are missing, it shouldn’t affect it).
Is any of those two missing then?
If you don’t have multiple forms there and submissions yet stored, you could try re-installing it again but with an additional step:
– with plugin active, first go to “Forminator -> Settings -> Data” page
– and then set “uninstallation” option there to “Reset” and save
– then use button below this option to actually reset plugin to default
– then deactivate and delete plugin via “Plugins” page
– clear all cache on site/server
– then install plugin again and import the form to it.
Note: this process should work and regenerate tables (if there’s no any additional issue that would prevent it) but it will cause all the Forminator data loss – all the forms and forms submissions (if there are any at all) would be lost.
Alternatively, if this doesn’t work or you’d prefer not to fully reset the plugin, we could try a different approach and provide you with SQL to be imported to DB directly via phpMyAdmin to re-created missing tables.
If you want to give it a try, just let us know which tables are missing.
Best regards,
Adam
