Style broken and 503 errors

  • mirsadsehovic

    (@mirsadsehovic)


    2 days, 6 hours ago

    Hi,

    I’m currently experiencing an issue when the LiteSpeed Cache plugin is activated on our website. When the plugin is enabled, several problems occur:

    • Website styling/layout breaks
    • Navigation menus become unclickable
    • Users encounter intermittent 503 errors when browsing pages
    • Overall website performance appears to be negatively affected

    I’ve already tried disabling the following LiteSpeed features:

    • Page Cache
    • Object Cache
    • CSS Minify
    • JS Minify

    However, the issues persist.

    The website only functions normally when I either:

    • Completely deactivate the LiteSpeed Cache plugin, or
    • Enable “Disable All Features” within the plugin settings

    The site is running the Avada theme with an Avada Child theme active. I don’t have any performance options enabled in the avada theme as I don’t want there to be a conflict between Avada and LiteSpeed.

    Has anyone encountered a similar issue or can suggest additional troubleshooting steps to identify the root cause?

    At the moment I have “Disable all features” on, since I want the users to be able to interact with our website.

    Thank you for your help.

    Best regards,

    Mirsad

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support qtwrk

    (@qtwrk)

    1 day, 19 hours ago

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter mirsadsehovic

    (@mirsadsehovic)

    1 day, 12 hours ago

    @qtwrk

    I can’t see a “Send to LiteSpeed” under report. Only “Regenerate and send new report”. When I click that, nothing happens.
    So I have just copied the repot number. I hope that is OK.

    Report number: CNVXBTRO

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.