Stuck for hours

  • Resolved ghruffo

    (@ghruffo)


    10 years ago

    Dear friends at Lingotek,

    I have been using Lingotek and Polylang for ages and have been really happy with the results, but sometimes I face problems with it. Sometimes my translated articles can get no tags at all. Sometimes, I get a no text and no title file that I have to erase and ask a new translation. But I have been living with all that with no major problems. What is really bothering me now started yesterday: I have uploaded three posts and all of them are stuck. The little clock appears in “Importing Sources” and “In Progress” and it does not change. I have not installed new plugins, only updated Polylang and Lingotek recently. Any hints on what may be happening? Would it be just an instability of the system? Please let me know and congratulations on the great work.

    Best regards,

    Gustavo

    https://wordpress.org/plugins/lingotek-translation/

Viewing 2 replies - 1 through 2 (of 2 total)
  • bisle

    (@bisle)

    9 years, 11 months ago

    @ghruffo, I apologize for the delayed response.

    Occasionally, the Lingotek system experiences abnormally high data traffic which causes our background job queue to back up (this affects document imports and machine translation). Likely what you experienced is that there was a long line of jobs ahead of yours.

    Our continued efforts to scale and optimize our system will reduce instances like this in the future.

    Thread Starter ghruffo

    (@ghruffo)

    9 years, 11 months ago

    Thank you, Bisle. The difficulties have disappeared after a while. It is a pity, since the plugin works so well.

    Best regards,

    Gustavo

Viewing 2 replies - 1 through 2 (of 2 total)

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