Hi there,
Stripe is a Paid Add-on available here: https://givewp.com/addons/stripe-gateway/
Registration happens at purchase.
Thanks for your interest in Give!
Hi!
I currently have an account on Moonclerk which allows me to accept one-time and reoccurring payments. I am looking to transfer those accounts through Stripe to Give (purchasing the Give add-ons package).
Is this possible? And if so how can I go about transferring external membership payment accounts to Give?
Thanks for your help!
Hi there,
Generally, questions about our Premium Addons should be handled here:
https://givewp.com/contact-us
But I’ll say for now that you should chat with Stripe about the migration first. If they can help you transfer those subscriptions over, our Recurring Addon has a “Sync” feature which will sync Give donation data with your existing Stripe data.
If you have further questions, contact us via the contact form. Thanks!
Thanks!
Because I am not currently a member I am unable to use your contact form. When making an attempt I get this message:
“We’re sorry. All support for the free Give Core plugin is handled over at the WordPress Repository. We do not take requests for Support through this form or by email. Thank you for your patience and understanding.”
The repository led me to this forum. Is there another way I can contact support in the future?
Sorry for the confusion. Here’s how it works:
1) Your question is pre-sales so you can choose that in our contact form to submit a question
2) When you have technical support issues with the free Give plugin, you can submit them here in this forum
3) If you purchase Addons, you’ll be given an account on our site to submit Priority Support Requests here: https://givewp.com/support
Thanks!
I’ve got good news and bad news:
GOOD NEWS
I know what’s wrong and how to get it working for you
BAD NEWS
For now it involves changing a core Give file until our next version which will fix this in a more robust manner.
THE SOLUTION
Login to your site via FTP and go to:
/wp-content/plugins/give/includes/class-give-html-elements.php
Go to line 105 and you’ll see the following:
$defaults = array(
'name' => 'forms',
'id' => 'forms',
'class' => '',
'multiple' => false,
'selected' => 0,
'chosen' => false,
'number' => 30,
'placeholder' => esc_attr__( 'Select a Donation Form', 'give' )
);
The one that says 'number' => 30, you want to change to 'number' => -1,
That’s not a permanent solution because some sites might have thousands of forms and populating them ALL in that field would really not be a good use of resources. So I created this issue which you can follow our progress on:
https://github.com/WordImpress/Give/issues/1572
We’ll need to change these fields to use AJAX and search through all the forms to find the one you need and choose it.
Let me know how that little hack works for you. Thanks!
