Webtoffee sold plugin to themehigh

  • xdekhckr

    (@xdekhckr)


    1 year, 4 months ago

    It looks like some time ago webtoffee sold this plugin to themehigh… It got worse. After installing themehigh application in stripe we are redirected to page where they state that we need to purchase premium in order to connect our webiste to stripe, which is not true:

    Get started

    Thank you for installing the ThemeHigh App. With this app, you can set up the Stripe payment gateway in WordPress/WooCommerce installations to accept payments for your eCommerce website.

    This app requires the premium version of the WooCommerce Stripe Payment Plugin by ThemeHigh to be installed and activated on your WooCommerce store.

    1. Once you have your plugin activated in your WordPress dashboard, go to the General Settings of the ThemeHigh Stripe plugin and click on the Connect to ThemeHigh App button.
    2. Follow the onscreen instructions, review the permissions and click “Install app.
    3. Once the connection is established, it will pass ThemeHigh keys to API server and connection with ThemeHigh Stripe App would be established.

    Support

    If you need any assistance with the ThemeHigh App or WooCommerce Stripe Payment Gateway plugin, please reach out to our support team.

    • This topic was modified 1 year, 4 months ago by Steven Stern (sterndata).
    • This topic was modified 2 months, 4 weeks ago by xdekhckr. Reason: plugin got even worse
    • This topic was modified 2 months, 4 weeks ago by xdekhckr. Reason: plugin got even worse
Viewing 1 replies (of 1 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    1 year, 3 months ago

    HI @xdekhckr,

    Greetings from Webtoffee!

    The OAuth method creates a refresh token when initiating a payment. An interruption in this token generation could lead to the error message you saw. Now that you’ve reconnected, the issue might be fixed. Should it occur again, please send the wt_stripe_oauth log file from WooCommerce -> Status -> Logs privately using this link.

    When you click the Stripe checkout option on the checkout page, you will see the payment methods enabled in your Stripe account. As you connect to your Stripe account through our Stripe App, please make sure to choose Webtoffee configuration as the default setting in your Stripe account.

    Please follow these steps:

    1. Navigate to the Developers section in your Stripe dashboard.
    2. Select Payment Settings.
    3. Ensure that the WebToffee configuration is selected as the default configuration.
    4. Verify that all required payment methods are enabled within the Webtoffee configuration settings.

Viewing 1 replies (of 1 total)

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