streaming movie performance

  • Resolved insightdes

    (@insightdes)


    6 years, 8 months ago

    Hi Folks,

    On our branding website, we have a streaming video in the first section of the home page.

    This video was buffering quite quickly when we first deployed it.

    However, in the last week the performance has been slower, more jumpy/granulated on Windows, and sometimes doesn’t play in Safari/Mac.

    Can you check to see if Litespeed Cache is impacting on the performance of the movie please?

    Thanks,
    Steve

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • stanley@litespeed

    (@stanleylitespeed)

    6 years, 8 months ago

    Hi @insightdes, normally LiteSpeed Cache plugin will not affect the video loading as it’s a static file. Did that performance change because you turned ON LiteSpeed cache plugin or migrate to LiteSpeed server? If yes, could you provide the steps on how to reproduce the issue?

    Thread Starter insightdes

    (@insightdes)

    6 years, 8 months ago

    LiteSpeed cache was on before and after the performance change.

    The video loads fine for me in Chrome on Mac, Chrome on Windows.

    The problem lies on my boss’s Macbook in Chrome. He’s cleared his cache, and experiences a longer buffer time than when we first published the movie on the home page.

    Plugin Support qtwrk

    (@qtwrk)

    6 years, 8 months ago

    Hi,

    Is that background video in the homepage the one you talked about ?

    Please check against with dev tool and see how long that mp4 file takes to load.

    Best regards,

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    6 years, 8 months ago

    Hi,

    I’m going to mark this topic “Resolved,” due to lack of activity.

    If you still need help, please provide the previously requested information.

    We’ll be happy to reopen the topic if necessary.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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