Strange Initial Install Issue

  • WP CMS Ninja

    (@billiardgreg)


    2 weeks, 1 day ago

    I am seeing a strange issue on initial install. After I install and try to browse the site, it brings me to https://domain.com/wp-admin/admin.php?page=postman/configuration_wizard with a forward slash not encoded, it is throwing a “Sorry, you are not allowed to access this page.” message. If I delete /configuration_wizard from the URL or change the / to %2F in the URL I can get it to load. But its almost like the browser isn’t doing a URL encode the first time it tries to load. While it doesn’t stop installation once bypassed I figured I would at least mention what I am seeing.

Viewing 1 replies (of 1 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    1 week, 5 days ago

    Hi,

    Thanks for reporting this in such detail.

    There was a similar issue reported previously where non-Administrator users would encounter this error after activating the plugin. That issue was addressed in Post SMTP v3.9.5.

    However, the specific behavior you’re describing, where the unencoded / in the URL causes the wizard to fail, appears to be a separate edge case. Replacing / with %2F works because %2F is the correct URL-encoded representation of a forward slash.

    We’ve tried reproducing this behavior on our end but haven’t been able to replicate it so far.

    If you encounter this on a fresh installation, you can either:

    • Replace the / before configuration_wizard in the address bar with %2F, or
    • Navigate directly to Post SMTP > Settings from the WordPress admin menu.

    We’ll continue investigating this scenario. Thanks again for bringing it to our attention.

Viewing 1 replies (of 1 total)

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