Stopped working.

  • renatoaguiar9

    (@renatoaguiar9)


    3 years, 6 months ago

    After I updated the plugin and the divi, the icons disappeared from the whole site. It does not work anymore. I was very upset, because I have hundreds of pages that are now without the iconsj, and now I’m going to have to get one by one.

    • This topic was modified 3 years, 6 months ago by renatoaguiar9.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aspen Grove Studios Support

    (@aspengrovesupport)

    3 years, 6 months ago

    Hi! Can you tell us what version of WP and Divi Icons plugin and Divi you had before the update? Additionally, please follow these instructions:
    In your WordPress Dashboard, navigate to Tools >> Site Health.
    Click on the “Info” tab.
    Then click on the “Copy site info to clipboard” button
    Paste the copied information on your response message.
    See this demo: https://www.loom.com/share/4f6556809658494a9cdd764542fa2644
    Thanks!`

    Thread Starter renatoaguiar9

    (@renatoaguiar9)

    3 years, 6 months ago

    Hi,

    Thank you very much for the rapid answers. I did as suggested and verified that WordPress was indicating to change the PHP version of 7.3 to 7.4. When doing this, the plugin went back to work and the icons appeared.

    I would like to change 1 to 5 stars, how do I do it?

    Thanks!

    Plugin Support Aspen Grove Studios Support

    (@aspengrovesupport)

    3 years, 6 months ago

    Great! Glad that your issue was solved and thank you for the review and stars!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Stopped working.’ is closed to new replies.