Stop video playing

  • Resolved stbeacon

    (@stbeacon)


    5 years, 6 months ago

    Hello,

    This is a great plugin – thank you. I am using an image to link to embedded youtube videos which is working well, they appear in the sidebar when I click on the image in the right places.

    However, when I select a second area, the previous video keeps playing. The two videos are playing at once. The previous video only stops when I click the previous area.

    Two questions please:

    1) Is there a way to stop this behaviour?
    2) If I purchase the pro version, to get the ability to do pop-ups, will this behaviour still continue?

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    5 years, 6 months ago

    Glad you reached out, @stbeacon!

    Our developer is going to look into finding a way to stop videos from playing after you click to another hotspot. We should be able to get back to this thread soon.

    It seems like this only happens in the left layout included in the free version. I just tested this in my sandbox site and had success with the lightbox and tooltip layouts, but those are only available in the Pro version.

    Here’s a link with the lightbox/pop-ups: https://sandbox.simplyscheduleappointments.com/draw-attention-demo/

    Thanks,
    Natalie G

    Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    5 years, 6 months ago

    @stbeacon Our developer figured out a fix for Youtube and self-hosted videos to work properly in Draw Attention hotspots. We’re going to have this fix released in the next update for today or tomorrow 🙂

    Thread Starter stbeacon

    (@stbeacon)

    5 years, 6 months ago

    Hi,

    That is amazing support – thank you very much for acting so quickly. I work in a school in the UK, so purchasing plugins is always a difficult ask. But I am far more likely to succeed should I get my current task working with the free version.

    As I understand it, with the pro version I can have multiple maps under one website, is that right?

    Thanks again 🙂

    Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    5 years, 6 months ago

    @stbeacon, we appreciate your kind words! Thank you for finding this bug and letting us know 🙂

    That’s right the pro version includes the ability to create more interactive maps and more layouts, like the pop-ups you mentioned earlier.

    Natalie G

    Plugin Author NSquared

    (@croixhaug)

    5 years, 6 months ago

    Hi @stbeacon we just released Draw Attention v1.9.2 which should fix this issue. When you get a chance, please update Draw Attention and let us know if it’s fixed for you 🙂

    Thanks,
    Nathan

    Thread Starter stbeacon

    (@stbeacon)

    5 years, 6 months ago

    Hi,

    The update works brilliantly – thank you very much.

    Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    5 years, 6 months ago

    @stbeacon Glad to hear that 😀 Let us know if you need anything else!

Viewing 7 replies - 1 through 7 (of 7 total)

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