• Resolved sabeehms

    (@sabeehms)


    Hello,
    I recently noticed my website loading very slowly. I saw (https://secure.perk0mean.com/js/184661.js) this request being called for very long time and it is callinng on all my website pages. I cant seem to find where it is coming from. Is there any way to block this request from calling when my website loads.

    Does the plugin consists of any option where i can exclude this link or request.

    Thank you

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @sabeehms

    Thank you for your inquiry and I am happy to assist you with this.
    This file is loading on your website from the external server (Kernel), most likely a security monitoring.
    W3 Total Cache cannot block the requests from loading, and again, this is an external file so there is nothing that W3 Total Cache can do about this.
    As for your website is slow, the videos on your ages are the bottleneck of your website performance.
    The videos are huge and the page size is around 80 MB and videos are loading one after another which can take up to 30s. This is of course what the test results say, on the other hand, the user experience on your website is actually pretty good, and very fast.
    Thanks!

Viewing 1 replies (of 1 total)

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