• Resolved cyucel

    (@cyucel)


    hello

    my plugin stop creating feeds from 05.011 I guess with the new update. i need help with that.
    woocommerce: 3.5.1
    wordpress:4.9.8
    php:7.2.12
    feed manager: Version 1.12.0

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @cyucel,

    Sorry to hear you’re having issues with our plugin.

    What indications are you getting? Is the feed in “failed” status or is it just not updating automatically?

    Could you in any case try to open the Feed Manager -> Settings page, press the “Clear feed process” button once and then try to manually re-generate the feeds again?

    Let me know the results.

    Thread Starter cyucel

    (@cyucel)

    HELLO

    i did what you say and
    It says “Processing failed, please try again”

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Could you try the steps in this FAQ? https://www.wpmarketingrobot.com/support/faq/#toggle-id-16

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @cyucel,

    Where you able to solve the issue and can we close your topic?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @cyucel,

    I hope we were successful in helping you resolve your issue with our Feed Manager plugin! Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)

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