Statistics not loading correctly

  • tschritter123

    (@tschritter123)


    4 days, 12 hours ago

    Noticed today, after updating the plugin last week, that our statistics function is broken. If I look at a specific ad, I can see that it is logging impressions and clicks. The statistics works at the “Last 7 days”, “Last Month”, “This Month”, but breaks at “this year”, “last year”, etc. Meaning, it either shows no stats or the wrong stats and months.

Viewing 1 replies (of 1 total)
  • Plugin Support ahmeddr

    (@ahmeddr)

    1 day, 17 hours ago

    Hello there,

    Thanks for reaching out!

    I’m sorry to hear about the issue with the statistics page.

    We fixed some issues related to these statistics views in the latest version of the add-on, so please first make sure that you are running the most recent version.

    If you are already using the latest version and the issue still occurs, I kindly ask you to contact us through our support form here and include a few more details, along with screenshots or a short screen recording showing how to reproduce the problem(s).

    Since this concerns a paid add-on, I am not able to provide detailed support for it here in the WordPress.org forum, as this would go against the forum guidelines. Once you contact us through the form, I’ll be happy to continue assisting you there.

    Thank you!

    Best regards,

Viewing 1 replies (of 1 total)

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