Statcounter Stopped Working

Resolved kma9090
(@kma9090)

10 years, 7 months ago

I don’t exactly know when this stopped working but now from wp-admin when I click the statcounter link it just loads a blank page. No error messages, nothing.

https://wordpress.org/plugins/official-statcounter-plugin-for-wordpress/

Viewing 5 replies - 1 through 5 (of 5 total)

StatCounterSupport
(@statcountersupport)

10 years, 7 months ago
Hi,

Please email us using support at statcounter.com so we can better assist you. Your patience is appreciated.

[ Signature deleted ]
- This reply was modified 6 years, 5 months ago by Jan Dembowski.
StatCounterSupport
(@statcountersupport)

10 years, 7 months ago

I think this ticket is a duplicate of https://wordpress.org/support/topic/where-do-i-have-stats-in-wp-admin

Closing this ticket. We’ll continue discussion at https://wordpress.org/support/topic/where-do-i-have-stats-in-wp-admin

LimaTango
(@limatango)

10 years, 7 months ago

Same problem here since 22-Aug-15. I removed the plug-in due to serious frustration, then found that my project on the StatCounter.com website also stopped recording results. I did not notice this for about a week due to travel. Now re-installed the plug-in, and the Project on StatCounter.com started gathering data points again, BUT on my WordPress site – zilch! BWI, have been a fan of StatCounter for a good number of years for some other projects, but I’m getting a sinking feeling.

LimaTango
(@limatango)

10 years, 7 months ago

Problem recognised (but not solved). The issue is with Firefox 40.0.3 not able, or willing, to show the results. IE-9 & IE-11, and Chrome 44.0.2403.157, display results perfectly. All browsers are running on Win7 Pro.

Firefox does not display the StatCounter log-on screen, so there’s no chance to go further. The only thing at the bottom of the (blank) screen is the WordPress footer and version number.

Take it from there, Batman.
StatCounterSupport
(@statcountersupport)

10 years, 7 months ago
Hi,

Sorry for the trouble. Please email me using support at statcounter.com and I will check things out further. Your patience is appreciated.

[ Signature deleted ]
- This reply was modified 6 years, 5 months ago by Jan Dembowski.

Viewing 5 replies - 1 through 5 (of 5 total)

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