• I want to build a photography website, via Solace but the starter template is non responsive

    The page I need help with: [log in to see the link]

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  • Hi @ryanyockins ,

    Thank you for reaching out us.

    Could you please share a screenshot of the non-responsive issue you’re experiencing? Also, is the issue happening on the starter template dashboard/import page or on the live starter template demo itself?

    Our starter templates are built using Elementor’s standard responsive system, so we’d like to better understand the specific issue you’re seeing in order to help investigate it further.

    Looking forward to your screenshots and additional details.

    Best regards,
    SolaceWP Team

    Thread Starter ryanyockins

    (@ryanyockins)

    Hi,

    I can give you a screen shot, but it’s not doing anything. It is the starter templates screen

    Having trouble attaching a screenshot, but i am following a YouTube tutorial, and the website is not behaving the was it does in the Turiotial.

    fellixtara

    (@fellixtara)

    Hi @ryanyockins ,

    We’re sorry for the issue you’re experiencing. For further investigation, could you please contact us through https://solacewp.com/suggestions/ ?

    Our team will review the issue more closely and try to identify why the starter templates screen is behaving differently from the tutorial.

    Thank you for your patience and cooperation.

    Best regards,
    SolaceWP Team

    Thread Starter ryanyockins

    (@ryanyockins)

    I have replied to your support form, the influencer is https://youtu.be/d2vM3-IqCi8?si=taMIebrrC2OJHBME.

    I will probably go elsewhere, as I need to get started and this is becoming too difficult and the back and forth for a page not working is and a waste of time.

    Hi,

    Thank you for your response. Previously, through the support email ticket, we had already replied and worked on fixing the issues you encountered.

    However, if there is anything else that may still be unclear or not working as expected, please do not hesitate to discuss it with us. We’ll do our best to help and guide you further.

    Thank you again for your patience and feedback.

    Best regards,
    SolaceWP Team

Viewing 5 replies - 1 through 5 (of 5 total)

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