Could you please share a screenshot of the non-responsive issue you’re experiencing? Also, is the issue happening on the starter template dashboard/import page or on the live starter template demo itself?
Our starter templates are built using Elementor’s standard responsive system, so we’d like to better understand the specific issue you’re seeing in order to help investigate it further.
Looking forward to your screenshots and additional details.
I will probably go elsewhere, as I need to get started and this is becoming too difficult and the back and forth for a page not working is and a waste of time.
Thank you for your response. Previously, through the support email ticket, we had already replied and worked on fixing the issues you encountered.
However, if there is anything else that may still be unclear or not working as expected, please do not hesitate to discuss it with us. We’ll do our best to help and guide you further.