Start here: setup & quick fixes

Setting up for the first time?
The full step-by-step guide, including the Google connection, is here: https://www.allydrez.com/drezsync-api-connection/

The Google part takes about ten minutes and you only do it once. It’s copy and paste rather than code, but it does involve Google’s own console, so follow the guide rather than guessing.

Before you post, four things fix most problems:

1. “Not connected” on the settings screen. Usually the redirect URL in Google Cloud doesn’t exactly match the one shown in Step 1 of the DrezSync settings page. It has to match character for character, including https and no trailing slash.
2. No times showing on the form. Check the open days, the start and end hours, and that the date you’re testing isn’t in the past. Slots that have already passed are never offered.
3. Booked times not disappearing. Confirm the booking field is pointed at the same calendar the events are on.
4. Changes not appearing at all. Clear your site cache. Caching plugins will happily serve an old copy of the form.

More troubleshooting: https://www.allydrez.com/category/knowledge-base/drezsync/

If you still need assistance, please create a post that includes your WordPress version, your Gravity Forms version, and what you expected to happen versus what actually happened. We will respond as quickly as we can within our business hours, which are Monday – Friday 9am -5pm ET.