Plugin Support
Rica
(@ricav)
Hi @ikaroweb,
Please make sure that the “Load Font Awesome 4 Support” feature under Elementor>Settings> Advanced.
Then clear the cache by navigating to Elementor>Tools>General and click the “Clear Files & Data” button.
If the issue persists, try to deactivated all 3rd party plugins from your website and reactivate them one by one to isolate the issue.
I hope that helps.
Kind regards.
Hi @ricav,
I’ve enabled the Font Awesome 4 Support and cleaned the cache, but the issue still remain.
I’ve only 4 plugins installed -> https://imgur.com/a/y77b8al
Thanks
Hi
Thank you for contacting us.
Regarding your message, this issue usually happens when the icon font isn’t loading for public users (or the CSS that assigns the font isn’t applied), star ratings use Font Awesome or eicons. Please try the following:
- Elementor settings
- Go to Elementor → Settings → Advanced
- Load Font Awesome → ON
- Inline Font Icons → try ON first (this inlines needed icons and bypasses CDN/CORS issues). If already ON, try OFF as a test.
- Go to Elementor → Tools → Regenerate CSS & Data.
- Clear all caches (plugin, server, CDN) and test logged-out.
- CSS print method
- Elementor → Settings → Performance → CSS Print Method = Internal Embedding (temporary).
If this fixes it, a cache/minify layer was blocking the stylesheet that defines the icon font.
if the issue persists, please share the page url so we can take a closer look.
Please let me know if you need further assistance.
Kind Regards,
