Support » Plugin: BTC Exchange Widget » SQL Syntax error message

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author csmicfool

    (@csmicfool)

    Hi Mental,

    I’m looking in to this now but that line number does not exist in my code. Can you please provide a full error message – does it provide a filename where the error occurs?

    That was the full message. Nothing else. That’s the message I’d get after activating the plug-in. Very strange. The widget seems to work anyway, at the front end.

    Plugin Author csmicfool

    (@csmicfool)

    Are you using “WordPress Automatic Upgrade Plug-in” by any chance?

    Here is an example where it was a known issue: https://wordpress.org/support/topic/cant-activate-plugin-2?replies=6

    The error message itself is unrelated to my plugin but it would seem that some additional setup is conflicting. Can you please let me know if you have that other plugin?

    That is one of the plug-ins installed, yes. After I created this support ticket, I upgraded to 4.3.1 to see if maybe it was version conflict, but same thing.

    Plugin Author csmicfool

    (@csmicfool)

    Can you please disable or uninstall “WordPress Automatic Upgrade Plug-in”. It is causing a conflict. Other plugins are similarly affected.

    The issue appears to be that some plugins use character encoding which is not being properly handled properly by the automatic upgrade plugin. This plugin uses some UTF-8 characters for currency symbols.

    I do not recommend using the automatic upgrade plugin because it has features which can potentially lead to damage or compromise of your database and WP install. My suggestion is to uninstall it. Most (not all) of the features it provides can be done using the wp-config.php file. Here’s some relevant documentation: https://codex.wordpress.org/Configuring_Automatic_Background_Updates

    Unfortunately, there’s nothing I can do on my end to prevent this conflict as it’s caused by a bug within an unrelated plugin. My recommendation is to uninstall the 3rd party plugin and use the documentation above to customize your update behavior.

    Plugin Author csmicfool

    (@csmicfool)

    Mentalist,

    I’m going to mark this resolved for now since it’s a conflict outside of my control. If you need any further help with a workaround, please let me know.

Viewing 6 replies - 1 through 6 (of 6 total)
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