Support » Plugin: WooCommerce PayPal Powered by Braintree Payment Gateway » spinning wheel during update cart

  • esslars

    (@esslars)


    After adding product to cart, then navigating to the checkout page the “woocommerce-error” message loads indicating that “something went wrong. Please try a different payment method.”
    Appears to be submitting form upon page load? Note: error message does not appear to prevent subsequent form submission with required information.

    Additionally while on cart page, update cart or use of a coupon creates a spinning wheel which does not go away. Page refresh removes the spinning wheel. This does result in correct change cart or coupon so those features do work; however the user is forced to refresh before the changes are correctly applied.

Viewing 3 replies - 1 through 3 (of 3 total)
  • esslars

    (@esslars)

    more info…

    Everything works fine the second we deactivate that plugin.
    The only problem with that is that our clients would have no way to pay us with that deactivated.
    This is the plugin created by WooCommerce. The plugin itself says that it has not been tested with the most recent version of WordPress.
    We are using the most current version of WordPress.

    Here is the information displayed in the dev tools console:

    TypeError: this.paypalIntegration is null[Learn More] braintree.js:7:10336
    
    r/< https://js.braintreegateway.com/v2/braintree.js:7:10336
    
    i https://js.braintreegateway.com/v2/braintree.js:5:19547
    
    i https://js.braintreegateway.com/v2/braintree.js:5:8008
    
    [86]</e.exports https://js.braintreegateway.com/v2/braintree.js:5:8203
    
    [85]</i.prototype.teardown https://js.braintreegateway.com/v2/braintree.js:5:7806
    
    [168]</</s.prototype.teardown https://js.braintreegateway.com/v2/braintree.js:7:3451
    
    i https://js.braintreegateway.com/v2/braintree.js:5:19547
    
    window.WC_Braintree_Payment_Form_Handler</a.prototype.refresh_braintreehttps://ourlocalbasket.com/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/assets/js/frontend/wc-braintree.min.js:1:2960
    
    window.WC_Braintree_PayPal_Payment_Form_Handler</d.prototype.setup_braintreehttps://ourlocalbasket.com/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/assets/js/frontend/wc-braintree.min.js:1:11816
    
    d/</< https://ourlocalbasket.com/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/assets/js/frontend/wc-braintree.min.js:1:14230
    
    dispatch https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:3:12392
    
    add/r.handle https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:3:9156
    
    trigger https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:3:11571
    
    a.event.trigger https://ourlocalbasket.com/wp-includes/js/jquery/jquery-migrate.min.js:2:8273
    
    trigger/< https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:3:18983
    
    each https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:2:2879
    
    each https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:2:844
    
    trigger https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:3:18962
    
    g https://ourlocalbasket.com/wp-content/plugins/woocommerce/assets/js/frontend/cart.min.js:1:1344
    
    f https://ourlocalbasket.com/wp-content/plugins/woocommerce/assets/js/frontend/cart.min.js:1:1248
    
    success https://ourlocalbasket.com/wp-content/plugins/woocommerce/assets/js/frontend/cart.min.js:1:6482
    
    i https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:2:27444
    
    fireWith https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:2:28213
    
    y https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:4:22719
    
    c https://ourlocalbasket.com/wp-includes/js/jquery/jquery.js:4:26925
    • This reply was modified 5 months ago by  Steve Stern. Reason: put
    • This reply was modified 5 months ago by  Steve Stern.
    Con Schneider

    (@conschneider)

    Automattic Happiness Engineer

    Hi Steve,

    Using my local system I can checkout ok with the extension.

    Can you confirm a full conflict check.
    Please disable all plugins but WooCommerce, the extension you need in addition (in your case: Braintree) and set your active theme to Twenty Sixteen or Storefront theme and see if that resolves the problem.

    The Twenty Sixteen theme comes preinstalled with your WordPress.
    The free storefront theme can be installed via the theme repository: https://wordpress.org/themes/storefront/

    **Also: Before you do that, please do make a full backup!**

    Does it work then with the extension activated?

    I have the same issue going on…

    I also noticed a related issue here. https://github.com/braintree/braintree-web/issues/169

Viewing 3 replies - 1 through 3 (of 3 total)
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