• Resolved yves.saintlary

    (@yvessaintlary)


    Hello,

    I have an issue with special characters like â.
    All my content is well imported but for post title, special characters don’t work. For instance, instead of importing the word “âge”, it imports it like that : “ge”. Overall, there are no issues when the word is in post_content…
    I have been very attentive to have the correct encoding (utf-8) in my case.

    Thanks if you can help me

    https://wordpress.org/plugins/wp-csv/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author CPK Web Solutions

    (@cpkwebsolutions)

    Hi Yves

    Thanks for your feedback. I have an idea about what the problem might be but I’m quite busy at the moment, so it could take several weeks before I have time to test a solution.

    Best wishes

    Paul

    Thread Starter yves.saintlary

    (@yvessaintlary)

    Hello Paul,

    Thanks for your reply.
    It is really strange because I tried an other plugin (which name is ‘Really simple csv importer’): on one computer (with wamp) it works great but I have the same issue described on my first message on the production server.

    All special characters at the beginning of a word are deleted. So : “âge” becomes “ge”, “électronique” > “lectronique”. Special characters inside a word like “durée” are well stored as “durée”.

    So I guess my issue is not related to your plugin but to my WordPress install (which is version 4.0 – up to date…).

    Do you have an idea of the origin of this issue?

    Thanks

    Thread Starter yves.saintlary

    (@yvessaintlary)

    An other information: the tag name works correct with the same special characters…

    Thread Starter yves.saintlary

    (@yvessaintlary)

    Hello,

    We finaly found out what was the issue. When saving the csv file with Libre Office, don’t forget to quote every text cells.

    It donesn’t explain why it works in most cases without them, but it solved my main issue : content integrity.

    Yves

    Plugin Author CPK Web Solutions

    (@cpkwebsolutions)

    Hi Yves

    Thanks for letting me know what the cause was. Possibly in future I could detect whether quotes are wrapped around all the fields and at least provide a warning, if not automatically fix it.

    Glad you found the solution.

    Best wishes

    Paul

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Special characters issue’ is closed to new replies.