SpamFireWall database is outdated.

  • Resolved jloomis80

    (@jloomis80)


    4 years, 3 months ago

    I have been getting this message the past couple days. I have tried synchronizing with the cloud every time I see the message, but it comes back. How do I get this fixed?

    Error: SpamFireWall database is outdated. Please, try to synchronize with the cloud.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    4 years, 3 months ago

    Hello,
    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Enter your access key in the plugin’s settings.

    Please, let us know the results.

    Plugin Support katereji

    (@katereji)

    4 years, 3 months ago

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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