Hi,
Thank you for your message.
Unfortunately, I could not find any support requests submitted from the rosterdotcom account.
Could you please contact our support team and create a new ticket using the following link:
https://support.bestwebsoft.com/hc/en-us/requests/new
Please describe the issue in as much detail as possible and include the following information:
- The plugin version you are using
- Your WordPress version
- The URL of the registration page
- Any relevant screenshots or examples
We will investigate the issue and do our best to help you resolve it.
No one said they were on your site. Support here. I have listed 3 tickets here and you take 3 days to get back to people? Your plugin does NOT stop spam registrations. Combine that with delayed support, yeah, we’ve moved on.
Hi,
Thank you for clarifying.
This is a public support forum, and we do not monitor or respond to forum topics continuously. The forum is intended for general questions and community discussions.
For website-specific issues that require detailed troubleshooting, checking plugin settings, or providing temporary access, we use our dedicated support system. It allows us to communicate privately and securely, especially when login credentials or other sensitive information may be required.
We understand that you have decided to move on, and we respect your decision. We are sorry that your experience did not meet your expectations.
