Sounds for right or wrong not working

  • Resolved crownmarketers

    (@crownmarketers)


    1 week, 5 days ago

    Hi, on our quizzes we have set a sounds clip to play for right and wrong answers in the settings. However they don’t play on the website. It looks like every time I press save in general settings the sounds just dont save.

    Can you help get it to work or let me know if I need to do anything specific?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    1 week, 5 days ago

    Dear @crownmarketers,

    Thank you for your topic.

    If you are using a caching plugin, please try clearing your cache and check again.
    If it still doesn’t help, please send us your Quiz Maker version and the quiz link.

    Looking forward to your reply.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    18 hours, 46 minutes ago

    Dear @crownmarketers,

    We’re closing this ticket for now as we last heard from you one week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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