Sorry. No data so far

  • seto76

    (@seto76)


    4 years, 4 months ago

    Hi Hector,

    Since I moved to a new server, I get the error message “Sorry. No data so far”.

    I also read your FAQs and the REST API (/wp-json) is also accessible. I pasted the code from this thread into my functions.php (https://wordpress.org/support/topic/sorry-no-data-so-far-37/), then a few lines (titles) were displayed without images above the site.

    I have no idea where the problem is. I hope you can help me in any way.

    Thank you very much in advance

    Best regards
    seto76

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    4 years, 4 months ago

    Hi @seto76,

    Since you have a caching plugin installed on your website (LiteSpeed Cache) it might be a good idea to review this FAQ: Is WordPress Popular Posts compatible with caching plugins?

    Also worth checking out: I’m getting “Sorry, no data so far”, what’s up with that?

    Thread Starter seto76

    (@seto76)

    4 years, 4 months ago

    Hi Hector,

    Thank you very much for getting back so fast. That’s what I’ve done in the meanwhile:

    1. i disabled the javascript minify option in the litespeed cache plugin
    2. the REST API is accessible
    3. i disabled the firewall plugin (Wordfence)
    5. the DB tables _popularpostsdata and _popularpostssummary are there

    Of course, I ran the “purge all” function of the litespeed plugin.

    But nothing changed. The problem is still there.

    Plugin Author Hector Cabrera

    (@hcabrera)

    4 years, 4 months ago

    Did you also check the other suggestions listed under the two FAQs I shared above? It’s not just JS minification that may cause WPP not to list popular posts 😛

    Edit: actually, you have this exact same problem. The user that originally reported it on that other thread never replied back and, as a matter of fact, seem to have fixed the issue since then (WPP is working fine now on their website).

    It might be a good idea to try and follow the Troubleshooting instructions and see if that gives you some clues.

    Thread Starter seto76

    (@seto76)

    4 years, 4 months ago

    Hi Héctor,

    I have now run the “Health Check & Troubleshooting”. If all plugins are deactivated and only WPP is activated, it doesn’t work either. However, the REST API was accessible.

    I have also tried other default themes, but no success.

    I also went to WPP/Tools –> Data and set Ajaxify widget to enabled and only got an infinite loading bar as a result and nothing else.

    The browser returns a 200 OK status code

    What else can I do?
    Would it help if I create a login for you?

    Plugin Author Hector Cabrera

    (@hcabrera)

    4 years, 4 months ago

    What else can I do?

    Since it seems that using the Health Check & Troubleshooting plugin didn’t provide any useful leads it might be a good idea to reach out to your regular developer and/or to the people who’s in charge of maintaining your website and have them look into this for you.

    If your developer isn’t available at the moment (or if they’re not around anymore) another option would be to hire a freelance WordPress developer and have them check your website.

    Would it help if I create a login for you?

    Unfortunately that’s not really allowed on this site. See Forum Guidelines – The Bad Stuff… for more details.

Viewing 5 replies - 1 through 5 (of 5 total)

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