• Resolved jose230

    (@jose230)


    Good afternoon gentlemen, I need help. After I updated Forminato to version 1.15.01 I cannot save the changes I have made to the forms that I have already created.
    I get this error: “Something went wrong when saving your form. Please try again”

    I have tried creating forms from scratch, and when I have already created two or more fields, it does not let me save the form, because the aforementioned error appears again and again.

    Please, if you could help me.
    Sorry for the translation, I don’t know much about English. I am from Venezuela.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @jose230

    I hope you are doing good today.

    There is a high possibility in this case, that after the update there is some conflict here with other plugins or theme.

    Would you please run a conflict test? Please deactivate all plugins except Fromianator one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019 and see if it works.

    Before this test, we recommend full site backup.

    If you’re not able to run this test on the live site, please create a staging site and run it there. Let us know about the results.

    Kind Regards,
    Kris

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @jose230

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional questions or problems.

    Best Regards
    Patrick Freitas

    Thread Starter jose230

    (@jose230)

    Thank you very much, with the last update the problem that I was presenting was corrected

Viewing 3 replies - 1 through 3 (of 3 total)

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