Hi Sarah.
We love your video documentation!
We have a lot of problems in WooCommerce 2.1.x with countries and payment gateways.
Try to read this and try this:
Open WooCommerce -> Settings and change Selling Location(s) to specific countries and add your Denmark, Sweeden and United States configuration, save and try it… It works fine. Then you can change again the Selling Location(s) parameter to Sell to all countries, and it still working.
If your problem persist, please hire our Soporte técnico.
Hi there 🙂
Thanks! Jing is a good tool.
Thanks so much for your reply. I tried as you set out in your reply – adding the Asian Pacific countries, and now they work in the postage, but the rest of the world does not.
Any clues how I might fix this?
If not, I will put my query to your technical support crew.
Thanks!!
Sarah
Sorry Sarah.
Like we said before, the problem is WooComemerce 2.1.x. We had a lot of problems with things like this or payments gateway. The only way to fix this is on your own website and force it to read the full WooCommerce options.
No problem.
I have written off to your support team and referenced this thread.
10 EUR is very reasonable for technical support! Thanks 🙂
Hope to hear from you guys soon 🙂
Cheers,
Sarah
Sarah, we tried to contact with you, but there wasn’t impossible.
Please, contact with us by Skype or answer our emails, because we need FTP access to your website to find the bug.
It’s very important.
Kind regards.
Hi there,
I wonder if I wrote my email address incorrectly. It is sarahjsouris at gmail dot com.
I will send you an email with ftp access now.
Kind regards,
Sarah
Please, check your spam box 😉
I sent 5 emails on 21st and 1 today.
Sorry about that!! It was in spam :-/ I didn’t notice.
Good to be in touch!!
cheers,
Sarah
Resolved!
We added all countries on Specific Countries in Woocommerce -> Settings -> General, where there’s only Australia, New Zealand and Asian Pacific countries, and on WooCommerce -> Settings -> Shipping, where there’s nothing.
Save changes on both tabs.
Then change again to Sell to all countries, in both tabs, and save again.
Magically everything works again.
That’s a very strange bug, but know everybody knows how to fix it!
Thanks for your patient Sarah.
Kind regards.
Hi, I’m having the same issue where it says shipping to the UK is unavailable.
I’ve just tried setting the shipping to selected countries and then adding all countries in settings>general,
& the same under settings>shipping and saving changes.
Then I selected ship to all under general and shipping and saving.
I still get the error message 🙁 What am I doing wrong please?
Sorry but if this fix doesn’t work, maybe you must hire our support on Soporte técnico.
Is there an English version?
Is there anybody else that can help me fix this? I’ve been trying for ages now & can’t work it out 🙁
Thanks so much guys!! I am over the moon with your results 🙂
You have a great Technical support service.
Thanks!!
Cheers,
Sarah
