Support » Theme: SocialMag » Socialmag theme problems

  • Resolved fm357159

    (@fm357159)


    I need help from WordPress support for the theme Socialmag. I am trying to customize my theme but I see no button to click to select my brand colors and fonts.

    Also, was Socialmag not made with tablet and mobile in mind? Because it’s a mess in tablet view and in mobile view.

    The page I need help with: [log in to see the link]

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  • Theme Author ThemesMatic

    (@themesmatic)

    I apologize for not seeing this earlier (not many people use this forum).

    I don’t understand why your not using the theme customizer.
    There’s a “Colors” panel and “Typography” panel with plenty of options for both of those. Its very easy to use.

    In regard to the comment “Also, was Socialmag not made with tablet and mobile in mind? Because it’s a mess in tablet view and in mobile view.” – Some screenshots would have been helpful… and I highly doubt that this is happening since most of the time developing SocialMag was done on responsive elements to make sure it works.

    On top of that, thousands of other people have not had that issue and a few online companies have used SocialMag to make their websites (all of which have done extensive testing for mobile on top of what I have done.)

    The page you posted is a link to your website.
    None of this adds up…

    The profile writing this comment is ‘fm357159’ who joined in the last month and has only written this review titled “SocialMag theme problems” none of which are valid or make any sense.
    They have also started a topic called “WP Quiz plugin misbehaving”.
    The plugin is by developer called ‘MyThemeShop’ whose plugin seems to have good reviews but the comment posted by ‘fm357159’ seems to tear it apart and then ask for help while posting a link to their website.

    Whether this is someone very inexperienced with WordPress or someone trolling the WordPress forums… I’m calling them out because this isn’t at all helpful to the community. (this topic has been reported).

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @themesmatic Don’t report this topic again and don’t repeat this statement. There’s no cause for that.

    Whether this is someone very inexperienced with WordPress or someone trolling the WordPress forums… I’m calling them out because this isn’t at all helpful to the community. (this topic has been reported).

    The topic posted above 4 weeks ago does not even remotely raise to the level of trolling. I suggest you consider switching to tea; there’s abuse, trolling and spam and this topic isn’t any of that.

Viewing 2 replies - 1 through 2 (of 2 total)
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