Social Share not working properly

  • hellohubble

    (@hellohubble)


    5 years, 2 months ago

    Hi there,

    I use OceanWP theme and I have a problem with your social share option on Woocommerce pages, when I try to switch between tabs it makes all social icons disappears, it looks very odd on mobiles.

    When we land on the main description tab it works normally but if anyone try to switch to see the Reviews all icons disappears.

    How can we fix it? I’ve using another plugin due this issue, but I’d like to use only your plugin.

    It seems to be a conflict between OceanWP, Woocommerce and your plugin, Orbit Fox Companion Plugin works perfectly while switching tabs.

    Regards,
    Marcos

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Heateor Support

    (@heateor)

    5 years, 2 months ago

    Hi Marcos,

    If you post the url of the problematic web page, I would be able to check what’s wrong.

    Thread Starter hellohubble

    (@hellohubble)

    5 years, 2 months ago

    Hi,

    Yes, you can check it on this link:
    https://wordpress-492392-1787960.cloudwaysapps.com/servicos/edicao-de-videos/

    It’s a copy of the live version

    Plugin Author Heateor Support

    (@heateor)

    5 years, 2 months ago

    The floating share bar is integrated in the Description tab. That’s why when you switch to any other tab, the icons disappear with the content of the Description tab.
    You can integrate Super Socializer - Sharing Floating widget in a widget area (say, Footer) that won’t be affected by switching to other tabs. Floating bar will still appear at the position chosen in the options of the widget.
    After this, you can uncheck the checkboxes checked in the Placement option in the Floating Interface section at the social share configuration page in the admin area.

    Thread Starter hellohubble

    (@hellohubble)

    5 years, 2 months ago

    Hi,

    I tried to implement it as a widget but the problem persists. If I insert the widget on the footer it solves the problem but I don’t wanna show it on the whole site, only on blog posts and woocommerce products and categories.

    Can you release a fix for it? Probably it’ll be a great solution for many others as well.

    Or any other ideia? I’ve been looking for php hookers to insert it only in these woocommerce pages, but so far nothing works.

    Plugin Author Heateor Support

    (@heateor)

    5 years, 2 months ago

    Would you drop an email at support[at]heateor[dot]com regarding the same so that I could help?

Viewing 5 replies - 1 through 5 (of 5 total)

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