Social Media Spotify icon

  • Resolved zmejias

    (@zmejias)


    1 week ago

    On the Responsive theme, clicking the Spotify icon opens the link on the same page. Although I have the correct URL for the Spotify artist page, it still redirects to the current WordPress page rather than the Spotify artist’s page.

    I try to remove and I cannot. No other way to fix it. Please advise

    • This topic was modified 1 week ago by zmejias. Reason: missing mentioning the theme name

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • arghadeep23

    (@arghadeep23)

    5 days, 5 hours ago

    Hi @zmejias ,

    Can you please clarify how are you trying to place the Spotify icon and in which part of your site (Header, Footer, Body)

    In case you are trying to place the Spotify icon in the Header/Footer, you can click on the “Social Icon” widget on the Header and Footer builder and edit the URL. (refer to this screenshot : https://jam.dev/c/86d38cdf-defb-44a9-a7d2-ab734e2721a1)

    Please do let us know if the issue still exists after trying the above step. You can also share your site’s URL so we can look at the issue better.

    Thread Starter zmejias

    (@zmejias)

    5 days, 4 hours ago

    @arghadeep23

    Hello, sent you an email with an attached screenshot showing that the arrow at the top right of the social icon box is not showing; no changes are allowed.

    arghadeep23

    (@arghadeep23)

    2 days, 13 hours ago

    Hi @zmejias ,

    We have replied to your support ticket and have fixed the issue on your site. Please do let us know in case you are facing any further issues.

    Thread Starter zmejias

    (@zmejias)

    2 days, 5 hours ago

    Hello there,

    Thanks for your help. I can see the Social boxes are now working on the header; however, Oscar’s Spotify Artist Link is not working. https://open.spotify.com/artist/4Yr3iV0gmtSl4wuBb3M07O

    Could you check what is going on? It used to work before.

    Thread Starter zmejias

    (@zmejias)

    2 days, 4 hours ago

    The link is working now, thanks

    Zulema

    arghadeep23

    (@arghadeep23)

    1 day, 18 hours ago

    Hi @zmejias ,

    Glad to know the issue is resolved ! You can mark this thread as resolved.

    Let us know if you have any further queries.

Viewing 6 replies - 1 through 6 (of 6 total)

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