Hello @newguy321123,
Thank you for reaching out to us.
To capture the abandoned cart customers have to visit the checkout page and need to enter their email address.
Once they enter the email in the email address field plugin captures the checkout and cart data.
To capture the data email field on checkout page should be of Woocommerce.
Let us know if you have any questions.
Thank you.
Maybe I’m confused.
There are instances where an email isn’t needed to login to a social media account without an email. For example Facebook and Linkedin accept a phone number to login.
So how can an email be captured when the user logs in at checkout using a social media account without an email.
I guess it would mean that regardless of how the user logs in, they will have to insert an email somewhere… Is that correct?
Thank you for the clarification.
Hello @newguy321123,
Yes, users need to enter their email address in the Woocommerce checkout email field to capture the data.
Let us know if you have any questions.
I bow my head, turn and walk out.
Thank you.
🙂
