so disappointed

  • wonderwoman2

    (@wonderwoman2)


    3 years, 4 months ago

    I purchased this plugin and really wanted to like it.
    Unfortunately it’s not been anywhere near as good as promised, and am now removing it from all my sites.
    The plugin shows lots of promise but missing some really key features – such as the ability to whitelist yourself. Have to contact customer support to do that.
    It’s also missing key features to make WordPress specifically more secure – and is a more generic kind of solution.

    All that said, the customer support team is superb.
    There’s lots of scope to grow. Hopefully the product matures into what it should be capable of being, as it could be a terrific addition to securing WordPress websites.

Viewing 1 replies (of 1 total)
  • Plugin Author WebTotem

    (@wtsec)

    3 years, 4 months ago

    Hi wonderwoman2,

    Thank you for sharing your experience with us.

    Whitelabel features for IP and URL are already available on the platform. You can read how it works here: https://docs.wtotem.com/allowdeny-lists

    We mainly provide defense from the attacks and for now Firewall and Antivirus our core features. But we always work on enhancing our functionality and scope of work. You can find out our future plans here: https://trello.com/b/g3gWGaZl/webtotem-roadmap

    If you have any recommendations or ideas for our product, you can email them to zdana@wtotem.com and we will take it into consideration.

    Thank you very much for giving us a try and your feedback.
    You help us to grow!

    Warmly,
    WebTotem Team

Viewing 1 replies (of 1 total)
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