SMTP Plugins

  • Resolved embrasurespace

    (@embrasurespace)


    3 months ago

    It appears that the February 19th update caused some conflicts with some SMTP plugins like SureMail where cleantalk may be preventing the plugins from sending using the designated APIs. It may be worth investigating.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amagsumov

    (@amagsumov)

    3 months ago

    Hello @embrasurespace,

    Thank you for reaching out.

    Could you please provide a few more details?

    • Which website is currently being affected?
    • Are you seeing any specific error messages or pages when the blocking occurs?

    If you prefer not to share these details publicly, reach out to us directly through our private support system: https://cleantalk.org/my/support/open

    Thank you.

    Plugin Support katereji

    (@katereji)

    1 month, 3 weeks ago

    Hello,

    We have investigated this further and determined that the root cause of the issue cannot be resolved directly within our plugin’s code. Our developers have created a temporary fix for the SureMail plugin.

    We have contacted the SureMail support team and shared our research results with them here: https://wordpress.org/support/topic/improvement-to-codebase-to-be-more-fluent-with-other-modules/

    They have promised to make the necessary changes to their plugin to resolve this. Please keep an eye on their changelog and reach out to them directly for further updates as the solution progresses.

    I’m going to mark this thread as “resolved”.

Viewing 2 replies - 1 through 2 (of 2 total)

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