Hi, please check the following documentation. Let me know if it helps you.
Thank you
Thread Starter
evant
(@evant)
I’ve used this guide before and also my providers guide for their specific configuration. The same problem persists: SMTP ERROR: Failed to connect to server: Cannot assign requested address (99)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Looks like your website can’t connect to your SMTP, which is not plugin’s issue. Check your SMTP settings again. If those are correct, I’d suggest to contact your hosting provider providing this error message to them.
Thread Starter
evant
(@evant)
Thank you. It was my provider’s issue and they fixed it for me.
evant – Could you share what the issue was on your provider’s end? Having a similar problem.
Thread Starter
evant
(@evant)
evant – Could you share what the issue was on your provider’s end? Having a similar problem.
Sadly they didn’t really elaborate. I just e-mailed them about my problem with the plugin and they only told me there was an issue with the connection to the mail server and they fixed it
Thanks so much for responding. I appreciate that. May I also ask who your provider is?
Thread Starter
evant
(@evant)
It’s a greek one, papaki.gr
Thanks! Much appreciation!