Slides not saving on multisite

Resolved moegoodweb
(@moegoodweb)

8 years, 3 months ago

I am using the free version on a multisite network. On site 1, the meta slider works fine. The other sites cannot save slides. Slideshows can be created, it looks like slides are getting added when I add them, I click save, still looks good. But when I get off that slideshow and come back, slides are gone.

Viewing 9 replies - 1 through 9 (of 9 total)

Kevin Batdorf
(@kbat82)

8 years, 3 months ago

Hi @moegoodweb,

Can you check the console after you attempt to save? Here’s how to check for errors.

https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/

Thread Starter moegoodweb
(@moegoodweb)

8 years, 3 months ago

Here is the screenshot of the site I cannot save slides on:
http://www.moegood.com/wp-content/uploads/ConsoleSiteNotSaveable.jpg

Here is the screenshot of Site #1 which I can save slides on:
http://www.moegood.com/wp-content/uploads/ConsoleSite1Saveable.jpg

The unsaveable sites actually save the slideshow but the slides aren’t getting saved.

Kevin Batdorf
(@kbat82)

8 years, 3 months ago

Hi, not sure why it would work on one and not the others. Can you maybe figure out which plugins you have enabled on the sites that are having an issue compared to the site without an issue?

Thread Starter moegoodweb
(@moegoodweb)

8 years, 3 months ago

I went through both sites and made sure plugins were the same on both sites. Site #1 is the working site, which is the main domain. Where’s the code that saves the slides. I can try debugging it since I’m on a testing site.

Kevin Batdorf
(@kbat82)

8 years, 3 months ago

Hi @moegoodweb,

I see from the screenshot that you have many slideshows there. Are none of them saving? What if you only update the slideshow title?

Thread Starter moegoodweb
(@moegoodweb)

8 years, 3 months ago

Yes, the names do save. So the slideshows are saving. The slides are not saving within the slideshows. So all those slideshows (in the non-saveable site) have no slides in them because the slides are not saving. The slides look like they are uploaded and saved, but when I leave that slideshow and return to it, no slides are there: http://www.moegood.com/wp-content/uploads/ConsoleSiteNotSaveable.jpg

Kevin Batdorf
(@kbat82)

8 years, 3 months ago

Hi @moegoodweb,

I found the time to set up multisite but I cannot reproduce this error. I have http://wpmulti.test, http://site1.wpmulti.test, http://site2.wpmulti.test and they all work properly (note, they are run on localhost). Can you try to disable all the plugins on the sites that don’t work? Maybe also the theme?

Thread Starter moegoodweb
(@moegoodweb)

8 years, 3 months ago

Thanks for the support. I’m guessing it is some kind of plugin conflict but it’ll be easier for me to switch to a different slider since it’s a complex site I’m working on. But I will use this for other clients for sure. Thank you for getting back to me!!! We can close this. If ever I get a chance to figure out the problem I will report back on a new thread. Thanks again.

Thread Starter moegoodweb
(@moegoodweb)

8 years, 3 months ago

We can close this. Thanks again.

Viewing 9 replies - 1 through 9 (of 9 total)

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