• The slides are not showing up anymore on my site. I am not so experienced with WordPress and have no idea what to do. I didn’t do anything to make them go – they just disappeared! I’ve re-published them but still no luck. Please help!

Viewing 13 replies - 1 through 13 (of 13 total)
  • I didn’t do anything to make them go

    Did you update your wordpress? Install new plugin? Move your site?

    Post a link to your site and try to describe further.

    Thread Starter Jamilla

    (@jamilla)

    Sorry. Website is http://jamilla.com.au.

    I’ve run updates as prompted. I would have thought that updates would not have “broken” that part of my site??

    lisa

    (@contentiskey)

    which plugin are you using that is controlling the slideshow?

    Thread Starter Jamilla

    (@jamilla)

    I’m not sure. I didn’t build the site. How would I find that out?

    Thread Starter Jamilla

    (@jamilla)

    I’ve found the PlugIns menu and I can see “Responsive Slider” there.

    I just tested the responsive slider with the latest wordpress version (4.0) and it’s working fine. Maybe the plugin is conflicting with another plugin or the shortcode to call it has been deleted.

    Create a dummy test page and add the following shortcode inside the editor area

    [responsive_slider]

    then test the page.
    If the slider shows then it means that code has been deleted from your home page.
    You can also locate your home page directly and see if the shortcode is there.

    Harrison

    Thread Starter Jamilla

    (@jamilla)

    Thank you Harrison! I followed your instructions and the slider showed up in the test page. How could the code have been deleted from the home page, and how can I replace it?

    Thank you SO MUCH! I really appreciate your help 🙂

    Glad to hear it’s not a plugin/WordPress conflict or issue. Now you just have to locate the right area to put it back.

    Go to settings > readings > and see if “a static page” is checked. If yes, take note of the page name located in “Front page dropdown”. Go to pages and open that page. Hopefully there is an area there where you can insert the shortcode back.

    If there is no area there and/or under the settings >readings > “Your latest posts” is checked. Then it means the shortcode was inserted directly into the template file. Let me know if that’s the case.

    Thread Starter Jamilla

    (@jamilla)

    The page listed there is the Home page – the page where the slider is empty.

    Thread Starter Jamilla

    (@jamilla)

    So I should enter the code “[responsive_slider]” in the text box?

    Yes, try that.

    Thread Starter Jamilla

    (@jamilla)

    Note: I tried doing this and Previewed it – the slider is still empty.

    I just sent you a message on your website.
    Your previous developer probably added the code directly into the template file and it will be more difficult to know which file he used.

    You will have to go to appearance > editor > and on the right-hand side you will have to locate the template used for the home page.

    after finding the right file, you will have to locate the area and insert the following code

    <?php echo do_shortcode( '[responsive_slider]' ); ?>

    Again, it’s difficult to point you to the exactly location where it should be as I don’t how your previous developer built the site.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Slides Have Disappeared???’ is closed to new replies.