Sliders dissapear after migration

  • Resolved entxu10

    (@entxu10)


    8 years, 1 month ago

    Hi,

    I have migrate a website from a test server to a public server (there has been a change of domain too) and suddenly all my sliders have dissapear. Do you have any idea why? Has anyone had this same problem before? Any tip would be really helpful.

    I had a few sliders, and I can see they can not be imported or exported either, isn’t it?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • weblizar_support

    (@weblizar_support)

    8 years, 1 month ago

    Hi entxu10,

    – We checked this issue
    – Please follow these steps.
    – Go to the plugin and click on Help and support button.
    – Click the Update slide URL button for the migrated site from Old Domain to New Domain.
    – If the issue has been resolved please notify us.

    Thanks.

    Thread Starter entxu10

    (@entxu10)

    8 years, 1 month ago

    Hi there,

    I have tried that already, the slides don’t even appear in the “all slides” list.

    Any other ideas?

    Thanks!

    Miren

    Weblizar – WordPress Themes & Plugin

    (@weblizar)

    8 years, 1 month ago

    Hi Miren,

    Did you migrate WordPress uploads and database completely?

    You can contact us using our site, we will definitely fix the problem for you after investigating the slider plugin.

    Thanks

    weblizar_support

    (@weblizar_support)

    8 years ago

    Hi entxu10,

    – The issue is resolved please check your site.

    – If you like our support please review us.

    Thanks.

    jasonb4u2

    (@jasonb4u2)

    8 years ago

    🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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