• Resolved pyrolights

    (@pyrolights)


    Hello,

    After I made a few background settings or color settings, now my slider images are all gone on the online page.
    In WordPress under “Pages” “Preview” are still all there, as well as in Silder as well.

    Can you help me?

    greeting
    Matthias

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author richteam

    (@richteam)

    Dear pyrolights.

    Thank You for posting your question. Please can You say me what changes you have made in background settings?

    Thank You.

    Thread Starter pyrolights

    (@pyrolights)

    Hello,

    I played something with the backgrounds in the Ashe Theme.
    What exactly led to this now I can not say unfortunately.

    Plugin Author richteam

    (@richteam)

    Dear pyrolights.

    Do you remember what have you done? Can You say me, because I can’t find there any ways to show the images, I can’t imagine what have you changed.

    Thank You.

    Thread Starter pyrolights

    (@pyrolights)

    Hi,

    as I said, I’ve just changed the background colors in the customizer. Also the content background color.
    I could only imagine that this color covers it now …
    Funny thing is that not all sliders are affected.
    In the preview of the customizer, I see no pictures as well.
    Only in the page preview of WordPress.
    The video slider does not work anymore.

    Does the admin account help you?
    I can not explain it either …

    greeting
    Matthias

    Plugin Author richteam

    (@richteam)

    Dear pyrolights.

    Its not correct from our side to get your admin account. You gave us the link to you page and we will try to find there any solutions. Wait for our response.

    Thank You.

    Plugin Author richteam

    (@richteam)

    Dear pyrolights.

    Please can You check again from the admin menu, is there the images which you uploaded? From the code we checked that there is image which is only black background.

    Thank You.

    Thread Starter pyrolights

    (@pyrolights)

    Hello,

    yes all images are available in the Media Center, as well as on the FTP of WordPress.

    Plugin Author richteam

    (@richteam)

    Dear pyrolights.

    I can’t find any problems, because when I am checking the code there I can see this image.

    There is no other images.

    Thank You.

    Thread Starter pyrolights

    (@pyrolights)

    Hello,

    but it is very funny that all other sliders work.
    I use the Dynamic Slider, it does not work anymore.
    If I change the slider then it works …
    Exactly the same is in the video slider …

    Furthermore, I always see this funny scrollbar, this appears when you give an image title in the slider …

    Photo Silder:
    http://www.pyro-lights.de/wordpress/?page_id=1146

    Video Silder:
    http://www.pyro-lights.de/wordpress/?page_id=692

    The theme manufacturer has meanwhile checked everything.
    So it has to be on the slider …

    Do you need the wp-admin access?
    I’m getting crazy with the …

    regards
    Matthias

    Plugin Author richteam

    (@richteam)

    Dear pyrolights.

    Its not correct from our side to get your admin account. Please don’t write about any access. We can’t get them. Its not the right way.

    Thank You.

Viewing 10 replies - 1 through 10 (of 10 total)

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