• Resolved dbpianos

    (@dbpianos)


    Hi,

    Since updating this plugin the slider has stopped working – just showing nothing on the page. Any suggestions please?

Viewing 10 replies - 1 through 10 (of 10 total)
  • @dbpianos could you give us some more details, please. 1. Version of the plugin. 2. Do you experience the same issue with default WordPress themes?

    Thread Starter dbpianos

    (@dbpianos)

    1 – It’s version 2.3.8
    2 – It doesn’t work with the twenty-seventeen theme. I haven’t tried others. The preview feature doesn’t work either.

    This problem seems to have started after the most recent update…

    We are really sorry a out that. We have already reported the bug to developer. Please, install the previous version. The bug fix of this version will become available in up in till some 10-12 hours.

    Doesn’t work on our site’s theme either. Looking forward to the fix!

    Dear @dbpianos, @gaylebel and all. We are about to update the plugin to the newer version. The issue was coming from GitHub breaking couple lines of javascript and processing the update to WordPress with some missing files. We have detected them after your report and re-added once again. We are really sorry about that. Please, have another look and let us know if everything is working correctly in this case.

    Thank you!

    Thread Starter dbpianos

    (@dbpianos)

    Hi Support,

    This now seems to be working correctly for me. Thank you for your assistance!

    We had the same issue after updating from Slider 2.3.7 to 2.3.8 (using ElegantThemes Divi).

    Tried 2.3.9 as it just came out and working fine, thanks for acting that quick. 😉

    Dear @dbpianos
    Please let us know if 2.3.9 is ok for you ?

    Thread Starter dbpianos

    (@dbpianos)

    Hi Support,

    Yes, 2.3.9 seems to be working correctly for me. Thank you again.

    Dear dbpianos,

    Great. Thank you for the updates.

    Best regards,

Viewing 10 replies - 1 through 10 (of 10 total)

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