Slider error

  • Resolved tuiuiucomunicacao

    (@tuiuiucomunicacao)


    6 years, 6 months ago

    Hi;

    I am testing your template for a client in the free version, but I have problems with the main slider. When I upload an image it says the value is invalid. Should I use any upload and size rules or is there anything wrong with the settings I set in the template customization?

    View post on imgur.com

    Best Regards
    Daniel

Viewing 10 replies - 1 through 10 (of 10 total)
  • Theme Author Pitabas

    (@pitabas106)

    6 years, 6 months ago

    Hi @tuiuiucomunicacao,

    Thank you for using the Ascent theme!

    Please allow me some time to check the issue. I will fix it if there is any issue or I can suggest if it requires.

    Thanks
    Pitabas

    Theme Author Pitabas

    (@pitabas106)

    6 years, 6 months ago

    Hi @tuiuiucomunicacao,

    I have fixed the Main slider image upload issue and updated the plugin, Please download the latest version and check.

    Please write a review if you like the Theme and support so far.

    Thanks
    Pitabas

    Thread Starter tuiuiucomunicacao

    (@tuiuiucomunicacao)

    6 years, 6 months ago

    Hi @pitabas106 ,

    Thanks for your attention. I downloaded the template files today in the wordpress directory and replaced them, but the problem is still there. You talked about upgrading a plugin, but when installing the template in the free version nothing is mentioned about extra slider plugins. Do I need to use any specific or does the customization area indicated in the dashboard solve this? I did not find information about this on your site for this free 3.8.2 release. Is this same version that I should use?

    Best regards
    Daniel

    Theme Author Pitabas

    (@pitabas106)

    6 years, 6 months ago

    Hi @tuiuiucomunicacao,

    Sorry!

    Unfortunately the theme version was not updated, so let me update the theme again with the latest version.

    Please allow me some time to do it.

    Thanks
    Pitabas

    Theme Author Pitabas

    (@pitabas106)

    6 years, 6 months ago

    Hi @tuiuiucomunicacao,

    Finally, the 3.8.3 version theme has been live, please use this version.

    Thread Starter tuiuiucomunicacao

    (@tuiuiucomunicacao)

    6 years, 6 months ago

    Thanks!
    Now it works.

    Does the slider description textbox not accept html? How can I set title in larger letters or links in it for example? I tried with inline css or html but it doesn’t work.

    Best regards
    Daniel

    Theme Author Pitabas

    (@pitabas106)

    6 years, 6 months ago

    Hi @tuiuiucomunicacao,

    Glad to know that finally works for you.

    Regarding the slider description, let me check it and will let you know.

    Also, can you please write a review if you really like the Theme and support?

    Theme Author Pitabas

    (@pitabas106)

    6 years, 6 months ago

    Hi @tuiuiucomunicacao,

    I have updated the theme(3.8.4 version) as per your requirement. Please check the screenshot for detail info: https://ibb.co/dcjpHyz

    Thanks
    Pitabas

    • This reply was modified 6 years, 6 months ago by Pitabas.
    Thread Starter tuiuiucomunicacao

    (@tuiuiucomunicacao)

    6 years, 6 months ago

    hi!

    thanks! 😉

    Theme Author Pitabas

    (@pitabas106)

    6 years, 6 months ago

    I am glad to know that it works for you.

    Thanks again for using the Ascent theme.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Slider error’ is closed to new replies.