Hello,
Do you check is there any JavaScript error in the console ?
if its realated to ‘… is not a function’,
then please check your theme’s footer file is having wp_footer() function.
because JavaScript always loads in the footer. and if its not there then your slider is not working.
check and let us know if found the solution. or if you still have query after doing this then provide us your website url so that we can inspect the code and let you know.
Hi there. The error is the “is not a function” error. However our website template does use the wp_footer function and the script is still not working.
I am using Vantage premium as a template.
Hello,
For better support can we have your website URL to inspect the error code.
Hello,
we have inspected your site and checked that you are using plugin to minify javascript.
So, that’s why our slick.min.js is not working.
Not an issue. Just go to the minify plugin and you can find there is an option for exclude js.
Go there and exclude slick.min.js and then again check your site.
Can you take another look because that didn’t do it. We’ve got that specifically excluded from magnification but it still stacks.
Hi, I just wanted to bump this back up to the top. We do have the plugin excluded from minification however it still does not work properly. I can turn off minification for the page and it works fine but we use another plugin that relies on it.
I’m happy to pay for pro support just to get some help on this. Thanks!
Hi @monkeemike,
Thanks for reaching out to us.
You want to use testimonial slider on your website but when you turn on JS minification then it is not working due to some JS error? Am I right?
Can you please replicate the issue? so we will check again and provide you better guidance and support for this.
Thanks and Regards,
WP Online Support
To be honest, I’m not sure what is causing the problem. You originally told me it was minification but after excluding the file it makes no difference as to how it appears on our site. If I turn off W3 total cache it will work. You can see how it displays right now:
Monkeedeals.com
Hi @monkeemike
Thanks for your response.
As per my knowledge, this issue is not because of W3 Total Cache. I have checked your website page source and found that there are two time jquery.js is coming.
One is from WordPress which is correct and second is coming directly from google library which is incorrect.
There are thousands of plugin which is not created with WP standard so this type of issue is coming. In general most of the slider will not work if there are two times jquery.js is coming.
So please deactivate one by one plugin and check. Your problem will be resolved. There is one plugin which is conflicting by jquery.js
Thanks and Regards,
WP Online Support
I hired a company to fix it and they gave up after a few hours. I can’t believe it was that simple. I am loading Google’s JS library on the home page so that my java text input box works. I simply removed the call to that library but kept the script and it all works great now. Thank you so much.
