• Slider is not working after recent update
    The slider on the homepage has 4 slides. but it’s only showing the first slide. Clicking on the arrows also does not show the next or previous slide

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey @mralexisanthony ,

    We appreciate you writing in,

    I checked your site and our demo as well, the slider works fine. Could you once try deaactovating the third party plugins on your WordPress and also clear the browser cache? You may follow the instructions on this article as well: https://docs.themegrill.com/knowledgebase/detecting-a-faulty-plugin/. Do write back if this does not solve your problem.

    Regards,
    Themegrill Support Team

    Thread Starter mralexisanthony

    (@mralexisanthony)

    Hi,

    This did not solve the issue
    I do notice that when clicking on the arrows or moving my mouse over the arrow the url is website/#
    Seems something isn’t working since the latest theme update

    Buongiorno,
    anch’io ho lo stesso problema,
    ho appena aggiornato la versione di accelerate e la slider ha smesso di funzionare.
    Tra l’altro sulla prima slide, non si visualizzano più i rettangolini bianchi che indicavano le quattro slide configurate.
    Patrizia

    Hey @mralexisanthony ,

    I apologize for the delay. If you are still having the issue, please try changing the theme to a default one and then change it back again To Accelerate as the issue was not replicated on our side.

    Hi @patriziacandiotta , could you please try doing that too?

    Regards,
    ThemeGrill Support Team

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘slider’ is closed to new replies.