• Resolved greencell2002

    (@greencell2002)


    Hi there,

    I am having issues with the Product Add-ons plugin, namely when i activate it, it breaks the images on the product page. When i inspect the issue it seems to point to a “slick slider” error on the page.

    Here is a recording of the plugin enabled and disabled to show the problem.
    https://www.loom.com/share/6c970c89f5f942fb89fbedd6656b3bb5

    I have to keep the plugin disabled so as not to break functionality on the site.

    Thanks Reece

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,
    can you check if in console any JS error occur during the issue?
    If yes, please send me the error and any helpful information.

    In order to discover what’s causing the conflict, you could disable one by one your plugins and theme.

    I’ll wait for your reply.

    Thread Starter greencell2002

    (@greencell2002)

    Hi all,

    Just to say that i have now resolved the issue, in the plugin settings there is a Disable “Labels” features option. When i enable this it resolves the issue and images are shown correctly again.

    I went through and switched all plugins off and it did not resolve, which made me think it was a theme conflict, but before disabling the theme i tired this and it has worked.

    Thanks anyway. Reece

    Plugin Support Andrea Grillo

    (@agengineering)

    Hi there,

    thanks for your reporting. I send it to our developers to understand if possible to tweak it 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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