Site Logo Missing in Firefox
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So I went to check out my site on Firefox today and for some reason my site logo is missing. Also missing from my home page are some images and text part of the way down in a specific section labelled Portfolio. Seems like the sections that are missing everything are sections that are transparent. It may be because the updated version of GeneratePress is different, but wanted to check before I go digging and change a bunch of things. Which I will probably have to do anyway since my Contact Form 7 isn’t working either. Ugh.
The page I need help with: [log in to see the link]
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Hi there,
It looks like it’s because you’re viewing your site using
https, but some images are still being served usinghttp. You can either manually update those images (re-upload them or change the src), or you can use a plugin like this: https://en-ca.wordpress.org/plugins/really-simple-ssl/Let me know if you need more info π
Hmmm. This is strange. I tried uploading new images, and they still upload as http files. Also, I’m not sure why the text “Portfolio” is missing. It should look just like the heading in the “About…” section and the “…also provides” section that is just text and not image. And, when uploading new images didn’t work, which are not being used right now, I went ahead and loaded the Really Simple SSL plugin. That didn’t seem to do anything. I’m kind of afraid something may be wrong with the entire site because when I went into the section to replace the images, I could select the image, but there was not any type of selection for the link or to replace the image. Just a bounding box around the selected image. I had to replace each image by copying and pasting the image link into the Text area of the Section. Weird. I’ll look into it more, but I may have to go back a few updates to figure out the problem.
I’m just getting a white page when I visited your site now. Try deactivating your plugins one by one until it comes back.
If your URLs are still using
httpon fresh upload, it means your site URLs haven’t been updated tohttpsin “Settings > General”.Sorry about that. I’m in the middle of restoring an older version to see if that does anything. Unfortunately it seems like it’s stuck in a loop at 92% with the All-In-One WP Migration plugin and I may have to completely reinstall WordPress and upload a backup. I’m going to let it go a little bit longer before I do that though. (This is getting to be a bit of a project at this point.) Also, I had already changes the http to https in the settings.
Okay. It is back up and running. Had to do a complete install and import of the latest backup which was from today.
Still doing the same thing in Firefox, but not in Safari, Chrome or Explorer. So I turned off all plugins 1 at a time, turning them back on after trial, and the only difference that was made was when I turned off Page Builder by SiteOrigin. It didn’t bring back the images, but when I went in to change things in the Sections, I could then actually add images as well as select them and the alignment and edit tabs showed up above them. However, the contact page needs that so as to have the map and form side by side.
I also tried adding a background color to the Portfolio Section (2nd Section down on the home page) and that made no difference, so I changed it back to transparent. I’m wondering if it has something to do with the way the Sections are set up. They do look a little different from when I first built the site over a year ago. If you look at the 1st & 3rd sections down, they have partial transparent backgrounds of orange and grey. But when I look at the settings of each one, there’s no background color at all. Probably because I think back then, we had to upload a 1px x 1px partially transparent image tiled to get the partially transparent look.
I also noticed that my link above was directed to the contact page, but here it is to the home page where you can see most of the issues: https://www.swizzlestickstudios.com
Not sure what to do now. I have an upcoming website project that I want to use this theme on, but I’m not sure if the plugins I’ve used for a long time are compatible anymore of if it’s something that I am not aware of. I appreciate your quick responses and look forward to hearing any more advice. Thank you Tom!
I think a lot of the issues might have to do with some of your custom CSS.
For example, try removing this:
.site-logo.sticky-logo { -webkit-filter: drop-shadow(0px 0px 6px rgba(20,20,20,0.0)); filter: url(#drop-shadow); -ms-filter: "progid:DXImageTransform.Microsoft.Dropshadow(OffX=0, OffY=0, Color='#444')"; filter: "progid:DXImageTransform.Microsoft.Dropshadow(OffX=0, OffY=0, Color='#444')"; } .site-logo { -webkit-filter: drop-shadow(0px 0px 6px rgba(255,255,255,0.8)); filter: url(#drop-shadow); -ms-filter: "progid:DXImageTransform.Microsoft.Dropshadow(OffX=0, OffY=0, Color='#FFF')"; filter: "progid:DXImageTransform.Microsoft.Dropshadow(OffX=0, OffY=0, Color='#FFF')"; }The section backgrounds have background images attached, so the background color won’t do anything. Have you tried removing the background images?
Are you using Sections and Site Origin Page Builder together? If so, I would disable Sections on that page and only use the Page Builder. Page Builders and Sections don’t usually work well together on the same page.
There you go. I removed the css for the 2 logos and Section 2 of the home page and everything showed up. That css was supposed to give a drop shadow to some things, but I’m fine without it. Maybe old code that I needed to look at that didn’t mesh well with the new updates. Thanks!
Now I need to still figure out why Page Builder isn’t working with the Tiny MCE stuff. But I think that’s the plugin problems and not the GeneratePress theme problem. Agree? By the way, I am not using the Page Builder with Sections. I’m using Sections only on the home page and Page Builder only on the contact page. Going to bed now, but will look back into this in the AM.
Thanks so much for your help… again!
Hmm yea, that sounds like you may need to get in touch with the Page Builder developer. Let me know if they’re not able to help.
As for the site logo, try this:
.site-logo { box-shadow: 0px 0px 6px rgba(20,20,20,0.0); }So, I just looked into the pages again to see which ones were affected, and it turns out that is only affects the pages that were built with sections. All other pages, standard and with Page Builder implemented, seem to work just fine. Also, just as an fyi, I’m not using Page Builder within the Sections, which are only on the home page. I can still contact the developer of that plugin, but thought I’d check here first since it’s really only within the Sections part.
What exactly is the issue within the Sections plugin? The editor isn’t working?
We’re technically not allowed to support pro features here on WordPress.org, so if the issue is in Sections, please post in our premium forum: https://generatepress.com/support
Thanks!
Okay, heading over there.
Thanks! π
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