Site health issue facing when shopengine pro plugin activate

  • Resolved Manzoor ahmed

    (@kanzolquran)


    4 years, 1 month ago

    Hi
    there how are y
    I have activated the shop engine pro plugin coming to this issue

    (`Site Health Status
    The site health check shows critical information about your WordPress configuration and items that require your attention.

    2 critical issues

    An active PHP session was detected
    Performance)

    can anyone tell me how can I solve it?

    I have already deactivated all the plugins and using the hello element theme.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Prosenjit Barman

    (@prosenjitbarman)

    4 years, 1 month ago

    Hello @kanzolquran,
    Thanks for reaching out to us!

    I understand that you are having issues on the Site Health section when the ShopEngine plugin is activated. I have tested the latest version of ShopEngine, keeping all the widgets and modules activated but I haven’t found any warnings in the Site Health section. The Site Health status is showing fine.

    However, This issue was traced in one of the previous versions of the ShopEngine plugin. Can you please make sure that you are using the latest version of the ShopEngine plugin(Version 2.3.0)?

    If you are using the latest version of ShopEngine and the issues still persist, then kindly share the system info of your site. I will check the environment properly and let you know an update as soon as possible.

    Best Regards,
    Prosenjit

    Prosenjit Barman

    (@prosenjitbarman)

    4 years, 1 month ago

    Hello @kanzolquran ,
    I hope you are doing fine.

    We haven’t received any update/response from you in a while and assuming that you’ve solved the issue. For that reason, I am marking this ticket as resolved. If you need further assistance in this matter or have any other queries or clarifications, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Prosenjit

Viewing 2 replies - 1 through 2 (of 2 total)

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