Site down at only 40 users?

  • MiKeZZa

    (@mikezza)


    5 years, 9 months ago

    Hi all,

    I have had 40 users online (says Google Analytics) and then the whole site got down. Other sites at the same VPS runned without problems.

    So now I’m looking for what was going on. 40 users and having problems seems a really low number of users, even for a relative heavy querying tool like WordPress with some (heavy) plugins like WooCommerce.

    But what can I do to find out what caused the issues? And what I can do now to make sure that I can handle more users at a time?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Yui

    (@fierevere)

    永子

    5 years, 9 months ago

    Are you monitoring resource limits on your VPS anyhow?

    Have you checked error logs for PHP and webserver ? Any error messages on overload?

    George Appiah

    (@gappiah)

    5 years, 9 months ago

    But what can I do to find out what caused the issues?

    Check your web server’s logs.

    If you don’t find anything interesting, turn on debugging in WordPress and check the logs.

    Debugging in WordPress

    Thread Starter MiKeZZa

    (@mikezza)

    5 years, 9 months ago

    In my weblogs I unfortianately can’t go back 3 days…

    What I see today is really really really many times this warning:

    [Sun Jul 26 00:11:56.684539 2020] [proxy_fcgi:error] [pid 92607:tid 139919491446528] [client 94.110.197.22:56787] AH01071: Got error ‘PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /wp-content/plugins/review-builder/com/core/ActiveRecord.php on line 409\n

    I will turn on logging in WordPress now, but I don’t know if the same things will happen when site is not so busy…

    • This reply was modified 5 years, 9 months ago by MiKeZZa.
    • This reply was modified 5 years, 9 months ago by MiKeZZa. Reason: Made a mistake
Viewing 3 replies - 1 through 3 (of 3 total)

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