side bar filter is not working

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Darian

    (@d0153)

    3 years, 5 months ago

    Hi @newtonyaminee,

    Thanks for reaching out.

    There could be a plugin/theme conflict on your end. Could you try running a conflict test? I suggest conducting these tests on a Staging Server.

    If that doesn’t help, could you provide the version of the following?

    1. PHP
    2. WordPress
    3. The Events Calendar
    4. Theme
    Thread Starter newtonyaminee

    (@newtonyaminee)

    3 years, 5 months ago

    Hello Darian,
    I have done the conflicting testing but there are no positive results.
    So, I am providing you the server version please provide me a solution as soon as possible.
    Below I am proving you the server details…..Please respond me as soon as possible.

    1. PHP – 7.4.33
    2. WordPress-6.1.1
    3. The Event Calender- 6.0.4
    4. Parent Theme – 12.1.1
    5. Child Theme – 9.0c

    Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 5 months ago

    Hi @newtonyaminee, thanks for providing more information here. I could see that it has something to do with Autoptimize Javascript, which could be a conflict.

    Please follow the article here on how to configure Autoptimize with The Events Calendar: https://theeventscalendar.com/knowledgebase/k/using-the-events-calendar-with-autoptimize/

    See the screen recording here:
    https://share.getcloudapp.com/xQuOv4bj

    Let us know how it goes.

    Best,
    Abz

    Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 4 months ago

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

Viewing 4 replies - 1 through 4 (of 4 total)

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