Shortcode not working unless previewing. | WordPress.org

Resolved mcxprints
(@mcxprints)

3 years, 8 months ago

When I go to the pages with the shortcodes all I see are the shortcodes. But when I preview them I see the pages.

How do I set it up so the users can manage their subscriptions if they can’t get to it?

Viewing 1 replies (of 1 total)

Elvira K.
(@treibalen)

3 years, 8 months ago

Hi there @mcxprints,

Thanks for reaching out!

It’s expected that the shortcodes are not working when you just open your page.

When a subscriber opens it from the newsletter, it should work exactly as in preview: https://kb.mailpoet.com/article/222-customize-your-manage-subscription-page

Can you please subscribe a test user, sent them a test newsletter, and check if the Manage Subscription page when opened from a newsletter is working as expected?

Let me know how it goes!

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: Elvira K.
Last activity: 3 years, 8 months ago
Status: resolved